92bat Privacy Policy —
How We Protect Your Data

This Privacy Policy applies to all players who use the 92bat platform, whether through the website at 92bat.pro or through the 92bat mobile application available for Android. It explains how 92bat collects, stores, processes, and protects personal data belonging to players based in Pakistan.

When you register an account with 92bat, you are agreeing to the practices described in this policy. If you do not agree with how your data is handled as described here, you should not register or continue using the platform.

This Privacy Policy should be read alongside the Terms and Conditions and the Responsible Gaming guide, all of which together form the full agreement between you and 92bat. In cases of conflict between this policy and the Terms and Conditions, the Terms and Conditions will take precedence except where this policy specifically addresses data rights.

92bat collects personal data in two main ways: information you provide directly when registering and using the platform, and data collected automatically when you interact with the website or app.

Information you provide directly:

• Full name as registered on your account.
• Date of birth, used to verify that you meet the 18+ age requirement.
• Email address, used for account communications, transaction confirmations, and promotional messages if you have opted in.
• Phone number, where provided during registration or linked to a mobile wallet account such as JazzCash or Easypaisa.
• Payment details including your registered mobile wallet numbers, bank account details for bank transfer withdrawals, and card details for card-based deposits.
• Identity verification documents when requested by 92bat, including national identity card (CNIC) scans or equivalent documentation.
• Any communications you send to 92bat customer support, including chat transcripts and email correspondence.

Data collected automatically:

• IP address and approximate geographic location derived from it.
• Device type, operating system, and browser type used to access the platform.
• Session activity data including pages visited, time spent on the platform, and betting and gaming activity linked to your account.
• Cookie data as described in the Cookies section of this policy.
• Referral source — how you arrived at the 92bat website or app (for example, through a search engine or a direct link).

92bat uses your personal data only for the purposes listed below. We do not use your data for purposes that you would not reasonably expect given the nature of an online gaming platform serving Pakistani players.

If you have opted in to receive promotional emails about 92bat bonuses, PSL betting promotions, or new platform features, you can opt out at any time by contacting customer support or using the unsubscribe option in any marketing email you receive. Opting out of marketing communications does not affect transactional messages related to your account.

92bat processes all transactions in Pakistani Rupees (PKR). We support deposits and withdrawals through JazzCash, Easypaisa, Raast, bank transfer, debit and credit cards, and other supported mobile wallets. The payment data you provide — including mobile wallet numbers, bank account details, and card information — is handled with strict security controls.

Card payment data is processed through payment service providers who operate under their own security and data handling standards. 92bat does not store full card numbers on its own servers. Mobile wallet transactions through JazzCash and Easypaisa are processed through the respective payment provider's infrastructure, and those providers operate under their own privacy terms in addition to this policy.

• Payment details are linked exclusively to your registered account and cannot be used by any other account or person.
• 92bat will never ask for your JazzCash or Easypaisa PIN, or your bank internet banking password, through any communication channel. If you receive such a request claiming to be from 92bat, treat it as fraudulent and report it to support immediately.
• Transaction records are retained for security and account management purposes as described in the Data Retention section.

92bat does not sell your personal data to any third party. We share your data only in the following limited circumstances, and only to the extent necessary for each purpose:

• Payment processors: Your payment details are shared with the relevant payment provider — such as JazzCash, Easypaisa, or a card payment gateway — only to process the specific transaction you have initiated.
• Identity verification services: Where document verification is required, your submitted documents may be processed through a third-party verification service. These providers are bound by confidentiality obligations.
• Platform infrastructure providers: 92bat uses hosting, analytics, and security services from third-party technology providers. These providers access data only as necessary to deliver their services and are contractually required to handle data securely.
• Fraud prevention: In cases of suspected fraud, account manipulation, or financial crime, relevant data may be shared with fraud prevention networks or security partners.
• Legal requirements: 92bat may disclose personal data if required to do so by a valid legal process, court order, or similar obligation. We will notify affected users where we are legally permitted to do so before such disclosure.

92bat uses cookies and similar tracking technologies on the website and app. Cookies are small data files stored on your device that help us recognise you between sessions, keep you logged in, and understand how the platform is being used so we can improve it.

The types of cookies used on 92bat include:

• Essential cookies: Required for the platform to function correctly. These include session cookies that keep you logged in while you navigate the site and security cookies that protect your account. These cannot be disabled without breaking platform functionality.
• Analytics cookies: Used to understand how players navigate the platform — which pages are visited most, how long sessions last, and where players tend to drop off. This data is aggregated and not linked to your individual identity for analytics purposes.
• Preference cookies: Remember settings such as your preferred language and notification preferences so you do not have to re-enter them each visit.
• Marketing cookies: Used only if you have opted in to marketing communications. These track whether you clicked through to 92bat from a specific promotion so that relevant bonus offers can be applied correctly to your account.

You can manage your cookie preferences through your browser settings. Disabling essential cookies will prevent the platform from functioning correctly. Disabling analytics or marketing cookies will not affect your ability to place bets or access your account.

92bat applies security measures across the platform to protect your personal and financial data from unauthorised access, disclosure, alteration, or destruction. These measures include:

• Encrypted data transmission using SSL/TLS protocols on all pages of the website and app where personal or financial data is involved.
• Secure storage of account credentials — passwords are stored using one-way hashing and are never stored or transmitted in plain text.
• Access controls limiting which 92bat staff members can view specific categories of player data, based on their role and the minimum access needed to do their job.
• Regular security reviews of platform infrastructure and third-party integrations.
• Fraud monitoring systems that flag unusual account or transaction activity for review.

While 92bat takes all reasonable steps to protect your data, no system is completely immune to security incidents. In the event of a data breach that is likely to affect your rights or interests, we will notify affected players as promptly as reasonably possible and take steps to contain and remediate the incident.

You also play an important role in keeping your account secure. Use a strong, unique password for your 92bat account, do not share it with anyone, and log out of the platform when using a shared device. If you suspect your account has been compromised, contact support immediately.

92bat retains your personal data for as long as your account remains active. If you close your account, we will retain certain categories of data for a further period as follows:

• Transaction records — retained for a minimum of five years from the date of the transaction for fraud prevention, financial reconciliation, and compliance purposes.
• Account registration details — retained for a minimum of two years after account closure to allow for fraud investigations and disputed transaction resolution.
• Customer support correspondence — retained for two years after the last interaction, or longer if the correspondence relates to an unresolved dispute or investigation.
• Identity verification documents — retained for the duration of the account and for a period after closure as required by our verification and security obligations.

Data that is no longer required for any of the above purposes is deleted or anonymised so that it can no longer be linked to an individual account.

If you request deletion of your personal data and have a closed account with no pending investigation, dispute, or unresolved balance, 92bat will process your deletion request within a reasonable timeframe and confirm once complete.

As a 92bat player, you have the following rights in relation to your personal data. To exercise any of these rights, contact the 92bat support team with your account details and a description of your request.

92bat does not knowingly collect personal data from individuals under 18 years of age. The platform is strictly intended for adult players only. If a person under 18 registers an account by providing false age information, 92bat will close the account upon discovery, forfeit any balance in accordance with the Terms and Conditions, and delete the personal data collected as promptly as practicable.

If you are a parent or guardian and believe a minor has registered on 92bat using your device or payment method, please contact support immediately with relevant details so the account can be investigated and closed without delay.

92bat recommends that players on shared devices use password protection on their devices and on the 92bat app or website to prevent underage access. Parental control tools available on most modern smartphones and computers can also be used to restrict access to gaming platforms.

92bat may update this Privacy Policy from time to time to reflect changes in how we operate the platform, changes in the payment methods we support, or to keep the policy current with evolving security practices. The date shown at the top of this page reflects the most recent revision.

When we make material changes — changes that meaningfully affect how your data is used or what rights you have — we will notify registered players by email or through a prominent in-platform notification displayed at your next login. The notification will describe what has changed and when the updated policy takes effect.

Minor changes such as formatting updates, corrections of typographical errors, or clarifications that do not alter the substance of the policy may be made without individual notification, though the revision date will still be updated.

Continued use of the 92bat platform after the effective date of a policy update constitutes your acceptance of the revised Privacy Policy. If you do not accept the updated terms, you should stop using the platform and request account closure before the changes take effect.

If you have questions about this Privacy Policy, want to exercise any of your data rights, or need to report a suspected privacy or security concern, the 92bat support team is available around the clock through the live chat function on the platform.

You can also reach us by email at the address shown in the footer of this page. When submitting a data rights request by email, please include your registered account username and a clear description of what you are requesting. This will allow us to locate your account and process your request without unnecessary delays.

For urgent security concerns — such as suspected unauthorised access to your account or a suspected phishing attempt using the 92bat name — please use the live chat function for the fastest response. Include as much detail as possible: the nature of the concern, when it occurred, and any relevant screenshots or message content you have received.